WHAT MAKES TEAMS SUCCESSFUL?
Based on different models such as the Rocket Model, Google Research, and The Five Dysfunctions of a Team, we came to these six important factors. Successful teams
- have trust in each other. Team members feel safe in the team, they dare to experiment, be themselves, and share their opinion. Successful teams
- understand the impact. Their team members believe they making a difference in the world and they have a clear purpose as a team. Successful teams
- are reliable to each other, their team members deliver what they promise, and they keep each other accountable. Furthermore, successful teams,
- have clarity in the team, especially in their work agreements, clarity of roles and what each one entails and clarity of what the team’s goals and objectives are. Successful teams
- care about results. They understand it’s all about team results, not individuals, and the team has a clear goal.
HOW TO DEAL WITH WORKPLACE CONFLICT
Start by acknowledging that there is a conflict within the team. Talk about the elephant in the room and address this dysfunction within the team. A good approach on confronting team conflicts is running a dedicated workshop. A whole working day with everyone making this their only priority. Find the facilitation plan here.
3 TOOLS TO CONTINUOUSLY AVOID THE BIG FIGHT
- Start your meetings with checkins to see what everyone is up to and what they are bringing to the meeting. A great tool to use are the Management 3.0 Improv Cards.
- Use the Celebration Grid to learn from your mistakes as team. Speak openly about failures, also on a personal relationship level and make it a habit, for example by establishing a weekly recap or learning session.
- Establish a healthy feedback culture. Start by introducing the Feedback Wrap to give actionable feedback, the kind that leads to positive, self-motivated action and not disgruntled teammates.
- More Practices for Dealing with Workplace Conflict